2Go Travel Advisory on COVID-19

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2Go Travel Promo Update- The government of the Philippines has now put the entire country under a state of calamity and has put LUZON into an Enhanced Community Quarantine due to COVID-19. Will be discussing the different FAQs on trip schedules, rebookings, and other travel concerns.

For more promo fares, pls. click the links at TOP, SIDE or BOTTOM part of this post.




2Go Travel certainly asked for an apology for any inconveniences and delays that this health crisis have caused during this challenging time.

TICKET VALID FOR 12 MONTHS


Q: Paano pag kasali ang ticket ko sa mga na cancel na biyahe dahil sa sea travel ban?

A: Maaring i-rebook or i-revalidate ang iyong ticket hanggang 12 months form date of purchase (excluding dates from December 16, 2020 to January 15, 2020).


WAIVED ANG REBOOKING FEE AT FARE DIFFERENCE


Q: May bayad ba ang pag rebook or revalidate ng ticket?

A: Ang mga surcharges tulad ng rebooking fee at waived. Ang fare difference ay waived sa parehong accommodation.


RESTRICTED MOVEMENT


Q: Pwede ba i-rebook ang ticket na binili sa retail outlet or agent?

A: Inabisuhan ang mga apektadong mga pasahero na hintayin ang pag-lift ng community quarantine bago magpunta sa mga ticketing office bilang pag-obserba sa social distancing. Maaring i-rebook ang mga ticket sa mga Corporate Ticketing Outlet, Authorized Agents o sa Pier Ticketing Office.


REFUND FOR ONLINE BOOKING BOUGHT FROM 2GO WEBSITE


Q: Paano kung binili online at gumamit ng debit or credit card?

A: Para sa mga nagbayad online, maaring magemail sa eticket@2go.com.ph Mag-allot ng 30 to 60 days para sa bank processing.


REFUND KUNG ANG TICKET AY BINILI SA CORPORATE TICKETING OUTLET OF AUTHORIZED AGENT


Q: Paano i-refund ang ticket pag binili sa retail outlet or agent?

A: Maaring i-refund ang iyong ticket sa outlet kung saan ito binili. Pwede ring pumunta sa any Corporate Ticket Outlet o sa Pier Ticketing Office. Mahigpit naming ipinapayo na hintayin ang pag-lift ng community quarantine at obserbahan ang social distancing at all times.



Collated and reposted by: 2Go Travel Promo

3 comments:

  1. May available na ba ngayung mayo na byahe ang barko Manila to tacloban!?

    ReplyDelete
  2. may available na byahe na po ba by june2020

    ReplyDelete
  3. may available na byahe na po ba by june2020 manila to cdo or clark to cdo

    ReplyDelete